Effective Date: January 21, 2025
At Travelpros Afarica Safaris we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.travelprosafricasafaris.com (the “Site”) or make a booking with us for tours and related services. By using our Site, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
Personal Information:
- Booking Information: When you book a tour with us, we may collect your name, email address, phone number, billing and shipping address, and payment information.
- Contact Information: If you contact us for customer support or inquiries, we may collect your name, email, and any other information you provide in your communication.
Non-Personal Information:
- Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, device information, and browsing patterns.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website, analyze traffic, and personalize content.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Booking and Service Fulfillment: To process and manage your bookings and provide you with tour-related services.
- Customer Support: To respond to your inquiries, resolve any issues, and improve our services.
- Marketing and Communication: To send you promotional materials, updates on our tours, and other information you may find interesting. You can opt-out of these communications at any time.
- Website Improvements: To analyze trends, track user engagement, and improve the functionality of our website.
3. How We Protect Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist in processing bookings, handling payments, or providing other services related to our tours.
- Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You may review and update your personal information by contacting us at info@travelprosafricasafaris.com
- Opt-Out of Marketing: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in any email or contacting us directly.
- Data Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
6. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of those third-party sites before providing any personal information.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.
8. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: